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FAQ about our Cairns car rental services
Here are a few frequently asked questions and answers about our Cairns car hire

If you don't find the answers you are looking for call us at our Cairns office on +61 (07) 4031 1326 or send us a message via info@a1carrentalcairns.com.au and we’ll contact you as soon as possible.

What are the boundaries I can travel with my Cairns car hire?

All Vehicles must always be driven on sealed/ bitumen roads at all times with the exceptions of 4wd’s.

Boundary’s for 2wd vehicles are:
1 Day Hire: North to Cape Tribulation, South to Mission Beach, 400km's free*.
2 Day Hire: North to Cooktown, South to Townsville.
5 Day Minimum Hire: North to Cooktown, South to Airlie Beach.
Travel out of these areas must have prior authorisation from A1 Car Rentals.
All vehicles can only be driven on recognised roads as shown on maps.

*Terms and conditions apply

Boundary’s for 4WD Vehicles are as per agreed contract with A1 Car Rentals.

Can I leave the Cairns car hire at the airport?

Yes, you can leave the car in our dedicated car parking spot at the airport by PRIOR ARRANGEMENT. There is a parking and retrieval charge for this service from $35.00. If you have not organised this with a team member of A1 Car Rentals by prior arrangement, there could be an additional fee on top of the parking and retrieval charge, it is very important and much appreciated if you inform us if you’re leaving one of our vehicles at the airport.

What is the minimum age for Cairns car rental?

Our Small Cars are available for those 21 years and over. Medium Cars, SUV’s, Jeeps and our People Movers are available for those 25 years and over. Our Mustangs and BMW Convertible is available for those 27 and over.

Do I still have to pay for the Cairns car hire excess if the accident wasn't my fault?

Yes, you do until we retrieve the money owing from the offending party and then you are refunded.

Are Baby and Booster Seats available?

We provide baby and child booster seats to be included in your car hire at $10 per day. Please note that the Queensland State Law states that installation of baby seats are the sole responsibility of the parent or carer. We can provide you with the baby/booster seats, but the responsibility of installation is yours. These may not be available for our Cairns convertible car hire.

I am arriving in Cairns in the early hours of the morning or after hours. May I collect my car hire?

In certain circumstances you may collect your Cairns car rental, but it must be with prior arrangement.

Are there any age limits for renting an A1 Car Rentals Cairns hire car for the entire day?

Yes there is, please read above question as age limits vary for our range of cars. One day car hire is 24 hours. We also rent to P plate drivers, but conditions apply. Please check for age limits on our Cairns luxury car rental vehicles.

How long can I rent an A1 Cairns convertible car hire for?

Our convertible cars are available for 24 hours from 9:00am to 8:30am the next day, if you wish to hire the car past 9:00am on your second day, it will be charged as a 2 day car hire. Obtain a better rate by booking your convertible for an extended period of time, get a quote now and browse our convertibles.

Can I use my debit card instead of a credit card to pay for my car hire?

Yes, you can use a debit card to hire a vehicle.

How far in advance do I need to book my Cairns car rental?

During our busy season, April to December and during school holidays we advise that you book at least 2 weeks ahead to make sure the rental vehicle you want is available.

Is there a surcharge for paying for Cairns car hire with a credit card?

There is a 1% surcharge for Mastercard and Visa cards.

Can you take your Cairns car rental vehicles on gravel roads?

No, you cannot take them on gravel roads as you are not covered by insurance. You must stay on bitumen/sealed roads only. Only 4WD vehicles can travel on dirt/gravel roads.

What are your area limitations?

4wd vehicle is North to Cooktown and west to Chillagoe.
2wd vehicles is north to Cooktown via inland road only and south to Airlie beach and west to the Tablelands.

What if I need to a GPS?

We have GPS available for $10 a day. Make sure you request one of these at time of booking, as we book out quickly. Please enquire on our Cairns luxury car rental and Cairns convertible car rental as these may already have a suitable GPS.

Do I have to fill up the Cairns car hire on return?

Yes, the cars are rented full of fuel and are to be returned full of fuel. If they are not, then you will be charged for fuel used plus a refilling surcharge of $50.00.

Is a credit card required to hire a vehicle?

No, a credit card is not required to hire a vehicle although conditions apply. We do accept a cash bond (conditions apply) if you do not have a credit card. Upon returning the hire car vehicle, this bond is refunded to you.

Is it possible to return my Cairns car hire after hours?

Yes, it is possible. When you pick up the car, we will give you instructions on how to do.

Is it possible to drop off my Cairns car rental vehicle in a different town other than Cairns?

No. All our cars must be returned to our Cairns city office unless prior arrangements have been made to leave the car at Cairns airport.

Do you do airport or hotel pickups with your Cairns car hire?

Due to the COVID-19 Pandemic we are currently not providing airport or hotel pickups. We are located approximately 15 minutes from the airport and central to the Cairns City.

What happens if the Cairns hire car breaks down?

In the event of a breakdown we provide FREE 24 hour RACQ roadside assistance with every car hire. Should you have any car problems then just call us on our 24 hour telephone number (located on your car hire paperwork) and we will organise RACQ roadside assistance. If the car problem is a result of your doing then you will be charged the RACQ call-out fee of $95 plus any extras applicable.

 

 

 

Cars
car rental Cairns

The perfect vehicle for your next holiday. Whether it’s a romantic getaway for you and your partner, or you’re taking that big family holiday you’ve been talking about for years, A1 Car Rental has got just the thing in our Cairns garage to get you around in comfort and style.

Convertibles
car hire Cairns

There’s no experience on earth quite like driving down one of Far North Queensland’s beautiful coastal highways in an open-top car. Get a lung full of sea breeze and warm yourself in the sunshine while enjoying all the comfort and luxury that our convertible cars have to offer.

SUV's
Cairns luxury car rental

Our fleet features a number of new model SUV's delivering the perfect mix of comfort and adventure for your next holiday. Featuring only the best from respected manufacturers, these vehicles are prized for their safety, ensuring that you have an easy drive, no matter where you go.

People Movers
Cairns luxury car hire

If you need to move about multiple people such as an extended family or group, our people movers make great sense. We have 2 options available with a 7 seater and 8 seater both available from just $190 per day. A great way for you and your family or group to explore Cairns and tropical north Queensland.

Some of the Cairns attractions you can explore with one of our rental cars include
Cairns convertible car rental
Cairns convertible car hire
Cairns car rental
Cairns car hire
luxury car rental Cairns
luxury car hire Cairns
Plus get 10% off any tour booking made with your car rental!

 

 

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Contact us

Ph: +61 (07) 4031 1326
Email: info@a1carrentalcairns.com.au
141 Lake Street, Cairns QLD 4870

car hire Cairns

Monday to Friday: 8:00am – 5:00pm
Saturday: 8:00am – 1:00pm
Sunday: 8:00am – 1:00pm
Christmas Day: 8:00am – 11:00am
New Year’s Day: 8:00am – 1:00pm
PRIVACY POLICY
TERMS & CONDITIONS

 

Welcome to A1 Car Rentals Cairns - Your local and independent Cairns car hire company with more than 25 years’ experience in our industry. We provide a great range of Cairns car rental solutions including small, medium, large and SUV and people mover vehicles - All available for long or short term hire. If you're looking for Cairns luxury car rental you've come to the right place - Why not try our BMW convertible or even our Mustang coupe and convertible cars as a great way to experience your driving holiday through Cairns and far north Queensland. Our Cairns luxury car hire is also a great option for students attending school formals and people wanting to make a great entrance to events and functions. Our Cairns convertible car rental division has some of the coolest and most prestige cars for rent and are available to eligible customers who are over 27 years of age, so get in quick and experience the thrill of your very own prestige car for a day or a week. Our Cairns convertible car hire range includes the widely acclaimed Ford Mustang V8, of which we have 2, our super sophisticated BMW 2 Series or even try your hand with our soft top Jeep Wrangler for the real safari adventure in and around Cairns. For almost 30 years tourists and locals alike have enjoyed our Cairns car rental services and we have the biggest range of high-quality cars out of any independent Cairns car rental agency. You can pick up your Cairns car hire from A1 Car Rentals from our centrally located showroom on Lake Street in Cairns or we can even arrange for collection and drop off at the Cairns International Airport. For Cairns car rental give us a try, check out our website and book online today.

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